Das Club Hotel

I

PERSONAL DATA PROTECTION POLICY

 

Information about us

 

DAS Club Hotel Sunny Beach, (hereinafter referred to as the "Hotel" and / or "Administrator"), is a company registered in the Commercial Register and the Register of Non-Profit Legal Entities, maintained by the Registry Agency with UIC 102060883, with registered office and address of management

 

Burgas, 2 Alexander Batenberg Str

Tel: +359 5554 2 29 74 or 0894 788 801 e-mail: reservations@dasclubhotel.com;

The contacts of our Data Protection Officer are:

Personal Data Protection Officer: Dimitar Mitev - Hotel Manager

 

 

Tel: +359 897 872 824

Email: rm@dasclubhotel.com,

The hotel, as a personal data administrator, collects and processes certain information about individuals.

This information may relate to employees, managers, customers and guests of the hotel, suppliers, contractors, business contacts and other individuals with whom the Administrator has a relationship or wants to establish business contact.

This privacy policy governs how personal data is collected, processed and stored to meet the standards of the Administrator's organization and to comply with legal requirements.

This privacy policy is issued on the basis of the Personal Data Protection Act and its implementing regulations, as amended ("Bulgarian legislation"), and the General Regulation on Data Protection (EU) 2016. / 679 ("GDPR" or ORZD).

What is meant by "personal data" and "processing of personal data" ?:

"Personal data" means any information by which a natural person can be identified, directly or indirectly, by one or more personal characteristics - such as: name, identification number / PIN, contact details - location / postal address, telephone number, e-mail address, online identifier / IP address, video images, etc. These traits may be part of the physical, physiological, genetic, mental, intellectual, economic, cultural or social identity of the individual.

"Processing of personal data" means the set of actions carried out with personal data or a set of personal data such as the collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise, by which the data becomes available, stacking or combining, restricting, deleting or destroying.

Our attitude to your personal data

The hotel attaches great importance to the protection of personal data and collects and processes personal data only in compliance with the requirements of local and European legislation. The purpose of this "Privacy Policy" is to inform you how we process your data and what personal data we would collect for you, for what purpose, term and resp. what are your rights.

The security of the data you entrust to us is very important to us. That is why we protect your data by applying all appropriate technical and organizational means that are adequate to the possible risks to the rights and freedoms of individuals, to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.

What information do we collect and why?

We may collect personal information about you when you use our Site or select our services. In most cases, we require your personal data for the purpose of concluding a contract, to comply with a legal obligation or to protect our legitimate interest. In certain cases, we process data based on your consent.

Depending on the services you use, we may collect and process the following information about you:

• Names of the person, unique civil number (for the purposes of registration at the Hotel and issuing an invoice, upon request), date of birth and gender.

• Contact details - contact address, telephone number and e-mail address;

• Recordings from video cameras in order to ensure our and your security;

Principles we are guided by and which we follow:

We strictly follow the basic principles introduced as mandatory in the processing of personal data:

• Personal data is processed lawfully, in good faith and transparently;

• Personal data is collected for specific, explicitly stated and legitimate purposes and is not further processed in a way incompatible with those purposes;

• Personal data is appropriate, related to and limited to what is necessary for the purposes for which it is processed;

• Personal data are accurate and, if necessary, kept up to date;

• Personal data are stored in a form that allows the identification of the affected persons for a period not longer than necessary for the purposes for which the personal data are processed;

• Personal data are processed in a way that ensures an appropriate level of security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, humiliation or damage, applying appropriate technical and organizational measures;

 

The purpose of processing your data.

We process the personal data we collect most often for the following purposes:

When concluding and executing a contract - for registration of the guest in the Hotel, preparation of accounting documents such as an invoice or invoice for the services provided to you; for the purpose of notifications related to our services.

 

 

Upon fulfillment of a legal obligation - for the purpose of obligations provided for in the Tourism Act, the Accounting Act and the Tax-Insurance Procedure Code and other related normative acts, in connection with the maintenance of correct and lawful accounting; in case of obligations to provide information to all state commissions and regulatory bodies, as well as a court; when fulfilling obligations in connection with online reservations (distance selling) and sales outside our hotel site;

With your consent - for direct marketing for our products and services.

Based on our legitimate interest - video surveillance in our stores;

What are your rights:

  When collecting and processing your personal data, you have the right to:

• Information about your processed personal data and access to the personal data collected about you;

• Correction / completion if the data are inaccurate / incomplete - at your initiative or at the initiative of the Hotel;

Deletion of personal data, if there are legal grounds for it;

• Restriction of the processing of your personal data by the Hotel, if there are legal grounds for it;

• Portability of personal data between individual administrators - this right allows you to receive your data from the Hotel and transfer them to another administrator in a suitable format for use;

• Objection to the processing of your personal data, if there are legal grounds for it;

• The right to judicial or administrative protection in the event that your rights have been violated.

You can protect your rights by writing to us at e-mail: reservations@dasclubhotel.com;

 or the post office / courier at the address: Burgas, 2 Alexander Batenberg Str

Your personal data is stored with us in accordance with the purpose for which they were collected and within the statutory time limits

When we may disclose your personal information:

We apply a set of measures to protect your personal data from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction. The hotel uses third parties to support certain contractual activities or in the performance of a legal obligation. We do not provide your personal data to third parties until we are sure that all technical and organizational measures have been taken to protect this data and we strive to exercise strict control over the implementation of this goal.

Some of the recipients of personal data can be: courier companies, external consultants and specialists, collection companies and law firms, banks, security companies, sales agents and representatives, etc.

It is possible that your personal data will be disclosed in the circumstances provided by law. For example, with your explicit consent or with the permission of the Data Protection Commission, your personal data may be disclosed to third parties. The provision of personal data is in some cases mandatory in order to comply with our legal requirements, such as: Regulatory bodies, incl. state commissions, institutions and agencies, NRA, NSSI, courts, prosecutor's office, and others to whom we are obliged to provide personal data under current legislation. It is possible, when necessary or appropriate, to provide your personal data for national security purposes or in the event of problems of public importance.

Cookies and tracking

 

We use cookies to make your visit to our site more enjoyable and to enable us to use certain features on different pages. These are small text files that are stored on the end device from which you visit our site. Some cookies - "session cookies" are deleted by closing your browser. Other cookies remain on your end device and allow us or partner companies to recognize your browser on the next visit ("persistent cookies").

You can set your browser to be informed about the setting of cookies and decide to accept them individually or to exclude the acceptance of cookies for specific cases or in general. You can find additional information in the help section of your internet browser. Rejecting cookies may limit the functionality of our website. We distinguish between system cookies and promotional cookies. System cookies are necessary for the proper functioning of our website.

Rejecting these cookies will change your user experience when browsing our website and certain services on our website will not be able to be used. Promotional cookies are stored as the site loads and help us analyze aggregated data about our visitors - for example, how they get to our site, how much time they spend on it, whether they visit us for the first time, how you view the content of our site, and to draw conclusions about the success of our marketing campaigns.

 

Facebook Pixel

 

We use Facebook Pixel, a Facebook service. This service uses cookies stored on your device, which allow advertising through the Facebook advertising platform to its users, as well as to users of Facebook partner companies, such as Instagram, who have already visited our website in the last 180 days. This service also provides opportunities to create aggregated anonymous audiences of visitors based on the content of the site, as well as tracking the success of advertising campaigns implemented through the Facebook advertising platform.

 

More information can be found in the Facebook Privacy Policy here: https://www.facebook.com/about/privacy/. If you do not wish to participate in the tracking process, you can reject the cookie setting required for this by using your browser settings and generally disable the automatic saving of cookies.

 

 

Google Analytics

 

We use Google Analytics, a web analytics service from Google LLC. The information generated by the cookies about your use of this site is usually sent to Google's servers in the USA and stored there. Google shortens your IP addresses in advance within the Member States of the European Union or other countries under the Agreement of the European Economic Community

On behalf of the operator of this site, Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address sent through your browser in the context of Google Analytics is not associated with other data that Google has. You can opt out of the use of cookies by selecting the appropriate settings in your browser.

You can also prevent Google from collecting data through cookies and linking it to the use of the site (including IP address), as well as processing it by Google, by downloading and installing a plug-in for your browser from here : https://tools.google.com/dlpage/gaoptout?hl=en.

 

Links to social media

 

Our website also contains links to Facebook and Instagram. In this case, the transfer of data to the mentioned social media operators takes place only when the corresponding button on the icon illustrating the connection is pressed. If you click on such a button, the page of the respective social network opens. There you can publish information about our services according to the rules of the social media operator. You can also use our official contact profiles on various social networks, as well as other official public profiles of the company.

 

These are

https://www.facebook.com/search/top?q=das%20club%20hotel%20sunny%20beachashite: Facebook page;

 

We are not responsible for the information and personal data that you voluntarily share on our official accounts without your explicit request.

 

Security

The hotel takes steps to protect your personal data from accidental loss and unauthorized access, use, alteration or disclosure. There are policies and procedures designed to protect information from loss, misuse and unauthorized disclosure. In addition, we take additional information security measures, including access control, strict physical protection and reliable practices for collecting, storing and processing information.

On the other hand, we apply technical measures such as encryption, pseudonymization and anonymization of the collected personal data.

 

When do we delete your personal data?

We store all the information we have collected about you and destroy it within the statutory time limits, and if there is no such time within the time limits set by us (30 days for video surveillance) and after the final settlement of all our financial relations. We do not keep your data indefinitely.

Transfer between countries

The transfer, storage and processing of personal data is provided with modern technical means. The hotel will not transfer your data outside the EEA without complying with legal possibilities, and will take appropriate precautions to maintain the confidentiality of your information.

 

Destruction

 

Accounting and commercial information, as well as all other information and documents relevant to taxation and mandatory social security contributions are kept by the Hotel within the following time limits:

- payroll - 50 years;

-accounting registers and financial statements - 10 years;

- documents for tax and social security control - 5 years after the expiration of the limitation period for repayment of the public debt to which they are related;

- all other carriers - 5 years, as long as the law does not provide for a shorter period.

- video surveillance recordings - 30 days

After the expiration of the term for their storage, the information carriers (paper or technical), which are not subject to transfer to the National Archive Fund, may be destroyed.

After the expiration of the storage period, the data are destroyed as soon as possible by destroying the paper media by shredding, and the technical media - by deleting and deleting the relevant files from the computers and systems of the Company.

 

Changes to this Privacy Policy

 

This procedure for the protection of personal information may change over time. Such changes will take effect immediately after their announcement. Regularly reviewing this page ensures that you will always be aware of what information we collect, how and for what purposes the Hotel uses it and under what circumstances (if any) we will share it with other countries.